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3 Benefits of Outsourcing Your IT Support Department

Jun 24, 2018

There are many decisions that you have to make as a business owner and one of them is which departments are worth outsourcing. It’s important to keep some facets of your business in-house while others are better left to professionals elsewhere. When it comes to IT services, it’s better to outsource it.

There are many benefits to outsourcing your IT support to a reputable and professional company. Here are just a few.

Less downtime

You don’t have the time or resources to deal with every little hiccup in your IT department. Maybe your internet stops working or there’s a problem with your website and you don’t know how to fix it. In fact, 54% of companies have had downtime that lasted more than eight hours as a result of a single IT issue. That can be valuable time spent working on a problem that could be better spent elsewhere. Outsourcing to an IT solutions company can mean less downtime and more time spent working on the things that matter.

Less overhead

You want to keep your business operating and to do that you need to spend less and make more. One of the biggest advantages to outsourcing your IT services is how much money you can save. Typically, a business might spend 25% to 50% less on outsourcing to an IT company than what they’d spend on one in-house IT professional. Less overhead means better business practices and more resources for scaling the company.

Services when you need them

Every good business person knows that just because the work week stops at 40 hours, doesn’t mean the business does. Things happen and the business is in constant motion which means you could have a problem that arises when everyone else is at home for the day. Outsourced IT services mean you aren’t reliant on staff being at the office for 12 hours a day and you can get the support that you need when you need it.

IT companies can greatly benefit your company, whether your growing or scaling back. With less downtime and more finances to be used elsewhere, it’s a win-win situation from all angles.

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